Hi folks. This week’s blog is a question to you? Is there an etiquette guru out there covering our behavior on social media? This week I had the privilege to present a refresher workshop on business etiquette. I covered etiquette for emails, calls, meetings, business meals, business cards and of course, social media. Unfortunately, I didn’t find much on that last one. Of course there was lots of stuff about not posting photos of you drunk and sleeping on the office conference table. What I was looking for was the emerging body of accepted Internet behaviors that make up good social media etiquette. For example, it is my sense that if someone follows you on Twitter, you should immediately tweet them a direct “thank you”. Or, if someone follows your blog, it is proper social media etiquette to welcome them within minutes. What is proper etiquette for Facebook? LinkedIn? IM or chats?
In combing the net for good content on this topic I found a blog I liked and I am sharing a video I found about “When Should You Update Your Relationship Status on Facebook”.
Apparently, it can be awkward when one partner in the relationship posts “in a relationship” while the other remains “single.” It’s the equivalent of being the first in a relationship to say, “I love you” which creates the awkward pause and fear that the sentiment will not be reciprocated. Among all the things to worry about when you are single-and-looking or suddenly-single is your Facebook status. Who knew!
In a discussion about the use of the Web to deliver educational content instead of in a traditional classroom, I heard someone say, “where does it end?” I’m afraid it doesn’t sir, I wanted to say, and to be perfectly honest, it only gets better (or worse) from here, depending on how you feel about the direction that technology is taking us.
Today I noticed an ATM-like machine at the grocery store that looked out of place. It was in front of the deli section where one would normally walk up and order a pound of head cheese from the person behind the counter. The screen invited me to place my order. I didn’t need anything from the deli so I didn’t try it out. Maybe next time. The grocery store’s investment in this new gadget is banking on the theory that our society is becoming much more comfortable interacting with machines than we are with people. Purchasing something no longer requires you to engage in chit-chat with a cashier. We can scan our own stuff and pay for it without ever talking with anyone. We are increasingly shopping online, banking online and even dating online so that we don’t have to physically be with people. Where does it end?
I don’t see an end to the ubiquity of technology but I wonder: in time, will our voicebox be downgraded to expendable body part as our fingers do all of the talking? While you ponder that I want to go back to my original question. An entire new set of social norms and behaviors are being adopted every day as we increasingly interact with each other through gadgets and social media. Is someone out there writing that etiquette book?
If you have any social media etiquette tips that you would like to strongly suggest, please feel free to comment.